Data Privacy at The Copy Guild

Last updated: November 2025

At The Copy Guild, your privacy, confidentiality, and creative ownership matter. We believe in earning trust through transparency — the same principle that underpins the work we do for our clients.

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or working with us, you agree to this policy.

2. Who We Are

The Copy Guild Ltd
Registered in England & Wales
Company number: [Insert number]
Registered office: [Insert address]
Contact: hello@thecopyguild.com

3. What Data We Collect

We only collect the information we need to deliver our services effectively. This may include your name, email address, phone number, and job title; company or organisation details; project briefs, creative materials, and content you share with us; payment and invoicing information; and analytics data about your visit to our website (via tools such as Google Analytics). We do not collect or store sensitive personal data unless required for a specific, agreed purpose.

4. How We Use Your Data

We use your data to communicate with you about projects, proposals, and enquiries; deliver our services and maintain our business relationship; issue invoices and process payments; improve our website, services, and communications; and comply with legal or regulatory obligations. We will never sell, rent, or share your data with third parties for marketing purposes.

5. Creative Confidentiality

As a content studio, we often work with proprietary information, unreleased campaigns, and early-stage ideas. We treat all such material as confidential by default. Your content, concepts, and brand materials remain your intellectual property at all times. We do not use client work or data for training AI systems, nor do we share it outside the scope of your project without explicit written permission.

6. Data Storage and Security

We store data securely using encrypted and password-protected systems. Our main tools and storage providers (such as Google Workspace, Notion, and Airtable) are GDPR-compliant and hosted within secure cloud environments. We retain client data only for as long as necessary — typically the duration of a contract plus one year, unless otherwise agreed.

7. Your Rights

Under UK GDPR, you have the right to access the data we hold about you, request correction or deletion, withdraw consent for communications, and request a copy of your data in a portable format. To exercise these rights, contact hello@thecopyguild.com. We’ll respond within 30 days.

8. Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use our site. You can disable cookies through your browser settings at any time. These tools never collect identifiable personal information.

9. Updates to This Policy

We may update this policy occasionally to reflect legal, technical, or operational changes. The date above indicates the latest revision.

10. Contact

Questions or concerns about your data?
Email hello@thecopyguild.com — we’ll be happy to help.